Anti Social Behaviour (ASB)
We want our tenants and their neighbours to live safely and comfortably in their homes without fear. Therefore we are committed to tackling Anti Social Behaviour.
What is anti social behaviour?
Anti Social Behaviour is behaviour that causes or is capable of causing harassment, alarm or distress to others. This may be one or a combination of some of the following:
- Excessive noise nuisance
- Verbal abuse
- Hate related incidents
- Vandalism and damage
- Dogs barking inside or outside the property
- Off road bikes being driven around the estate
- Drug and substance misuse
- Alcohol related nuisance
- Domestic abuse
- Physical violence
- Prostitution / sexual acts
- Threatening behaviour
- Misuse of communal areas
We will not treat as anti social behaviour matters relating to residents going about their normal everyday activities, unless this constitutes a breach of their tenancy. Examples of issues which may upset or disturb people but which cannot be dealt with as anti social behaviour are:
- Flushing toilets
- Cooking smells
- People smoking in their own home
- People talking at normal volume in their home
- Washing machines or other household appliances
- Babies crying or playing
- Children playing or arguing
- Riding skateboards or bikes
- People being inconsiderate or thoughtless
- People looking or staring
- Cats straying into other garden
What can you do?
If you are being disturbed by behaviour that is causing you nuisance from a neighbour, if possible approach your neighbour and explain that you are being troubled by their behaviour. Most people will be glad to do what they can to change their behaviour, informally. Approach the matter carefully if you think your neighbour might react angrily to a complaint.
Are you experiencing anti social behaviour?
All reports of Anti-Social Behaviour will be treated with confidence and handled with discretion and sensitivity. You can report anonymously, but this may limit MVH’s ability to investigate and deal with the issues you report.
It is a good idea to keep a simple ‘diary’ of the Anti-Social Behaviour with dates, times and details of the problems to help any future investigation
If you are experiencing ASB, contact our dedicated ASB line on 01685 727888 (available 24 hours a day, 7 days a week.) or come into the office. We will investigate the matter and take action against those responsible for causing Anti-Social Behaviour. We will provide you with support throughout.
Our stance against ASB
Anti-social behaviour can put a tremendous amount of strain on people and, if left unchecked, it can ruin a community all too soon, with disputes between neighbours being a common problem. There are a whole range of laws governing anti-social behaviour, which can lead to legal action being taken against the perpetrator(s).
Our tenancy agreement states that you allowing or causing nuisance or harassment may lead us to seek a legal remedy against your tenancy. This may result in repossession proceedings, which may mean you will lose your home. You are also responsible as the tenant for other occupants and visitors to your property. You must not allow them to cause nuisance harassment or annoyance to other residents or the community.
Merthyr Valleys Homes is part of The Merthyr Tydfil Community Safety Partnership which takes a multi-agency approach and working together to reduce anti-social behaviour throughout the County Borough of Merthyr Tydfil. Making the borough a safer pace to work and live in is the commitment of the partnership.
Show anti social behaviour the red card
Anti Social Behaviour undermines your communities and can create an area where residents may feel fearful or neglected. Respect for each other and for the areas in which you live promote strong and prosperous communities.
Help us show that Anti social behaviour is not acceptable and help us beat the problem.
We have a dedicated ASB Team here to help. Call our ASB Hotline: 01685 727888
Don’t forget, you can also call the South Wales Police on 101.