Find a home
Find a homeHere you can find out about how to find a new home, transfer to another Merthyr Valleys Homes property or undertake a mutual exchange.

How to find a home

If you are looking to find an affordable home, you need to use a service called Tai Dewis. This service is run in partnership with the Council and other social landlords in the area. It is known as a choice based lettings service and gives you an opportunity to choose where you would like to live. Here’s how it works.

Step One: Register with Tai Dewis
Step two: Select a property
Step three: Apply for a home
Step four: Receive an offer/get feedback

Step one – Tai Dewis

To register with Tai Dewis you will need to fill out an application form. This can be done by contacting Merthyr Tydfil County Borough Council on 01685 725452, or by calling into the council offices at Castle Street, Merthyr Tydfil or by visiting our office at Martin Evans House.

Each application will be given a banding depending on your housing needs and current circumstances. Find out more about the banding system

Step two – Select a Property

You can view properties in the Tai Dewis advert which appears in the Merthyr Express and online.

Alternatively, free copies are available at Martin Evans House, the Civic centre or your local library.

Each property advert will provide details of the:

  • Accommodation type i.e. House, flat
  • Weekly rent and service charge
  • Property location
  • Relevant banding.

Step three – Apply for a Home

If you are already accepted onto the scheme, you can bid for an available home by:

    completing an application
  • Texting 07624 888 888 stating the ‘CBL’ advert reference, your registration number and property reference
  • Calling freephone 0800 028 2033.

Step four – Receive an Offer/Get Feedback

If your application is successful, you will receive a visit from a Merthyr Valleys Homes housing officer to check your circumstances. You will then receive a formal offer in writing.

If your application is not successful, please check the next Tai Dewis advert feedback column to see how many bids were received for each property and how long the bidder had been waiting and their banding and will help you to decide where you have the best chance of being housed.