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Staff Testimonials

‘I joined Merthyr Valleys Homes after career break and was nervous of what to expect but have found it to be an incredibly welcoming and supportive place to work. Everyone across the organisation is friendly and helpful, making a real team effort to provide the best service we can not only for our tenants but for the wider community’

Reporting & Information Governance Officer

Having worked in my previous employment for 26 years, I was very apprehensive starting with Merthyr Valleys Homes. However, my nerves were quickly dispensed as everyone was very friendly, approachable and patient as I adapted to my new role. Not having worked in Social Housing before, I assumed it generally involved renting properties. However, Merthyr Valleys Homes is so much more and I am amazed with the variety of work I experience on a day to day basis, such as Improvements programme, Regeneration, Welsh Housing Quality Standard (WHQS) and so much more. Tenant involvement is crucial to the organisation and I fully believe it is a vital part of Merthyr Valleys Homes succeeding in many of its projects. Care goes into every property, and having family and friends that have been included in the WHQS works, I have seen at first hand the quality finish of the kitchen and bathrooms that many of our properties have been lucky to be fitted with.

Administrative Support Officer

As someone who has always lived in Merthyr and is lucky to be locally employed it has been lovely to see the improvements that Merthyr Valleys Homes has made to communities since its launch in 2009, particularly the improvements to tenants standards of living. Merthyr Valleys Homes puts tenants first and listens to what they want.


I started at Merthyr Valleys Homes back in 2011 where I started on the Future Job fund scheme, on starting I found the staff of MVH Approachable and patient as I fitted into my new role. Since starting as a Future Job fund I have since progressed to full time. I have thoroughly enjoyed my time at Merthyr Valleys Homes and I find it a great place to work.

Tenant Liaison Officer