We recognise that some of our tenants may need a higher level of support and services to help you to live independently and manage your tenancy.

That’s why we offer a range of support options - this section covers our support services and how to apply for help.

Supported housing

Tenancy Support

A Tenancy Support Service is also available to tenants who are experiencing difficulties within their tenancy and would benefit from assistance and advice, or new tenants who may benefit from help setting up home. Tenancy Support can include:

Applying for benefits and grants
Setting up gas, electric and water services
Budgeting and debt advice
Help to access employment, education and training
Support to address substance misuse issues
Support through crisis situations and chaotic lifestyles
Accessing counselling or mental health services
Advocacy and help to deal with agencies

Support is delivered in a planned way by working with the tenant to identify support needs and agreeing how they can best be met.