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Your Tenancy Responsibilities

As a tenant of Merthyr Valleys Homes you will be issued with a tenancy agreement, which lists out your rights and responsibilities as a tenant. If you have any questions or queries regarding your tenancy with us please contact us or your Area Housing Officer.

Remember: You need to notify us immediately of any changes in your circumstances.

Types of Tenancy

There are two types of tenancy –

  1. Assured Shorthold (New tenants)

If you are a new tenant you will be on an Assured Shorthold tenancy for 12 months. As long as the tenancy has been conducted in a satisfactory manner during the 12 months then the tenancy will automatically convert to an assured tenancy on the 12 month anniversary of the tenancy start date.

  1. Assured Tenancy

Refer to your tenancy agreement for more information or contact your Area Housing Officer.


Your Rights and Responsibilities

Important: Assured Short hold tenants do not have the same rights as Assured Tenants – please refer to your tenancy agreement for full details.

Your Rights

As a tenant you have certain rights that are fully explained in the tenancy agreement. Before you exercise these rights please check whether or not our permission is required. These rights include;

  • Right to occupy.
  • Right to take in lodgers or sublet your home (Assured Tenants only).
  • Right to make improvements to include right to compensation (Assured Tenants only).
  • Right to repair.
  • Right to consultation.
  • Right to information.
  • Right to exchange including mutual exchange (Assured Tenants only).
  • Right to succession.
  • Right to buy your home (Assured Tenants only).

Your Responsibilities

There are a number of tenancy conditions that each tenant must comply with which are outlined in the Tenancy Agreement and include;

  • Paying your rent on time.
  • Reporting of repairs.
  • Using the property as your only or principle home.
  • Allowing access.
  • Maintaining your home and garden.
  • Parking.
  • Use of communal areas.
  • Pets.


Maintaining your home

Every tenant has responsibilities in maintaining their home.

Find out more about living with us

If you have any questions about your responsibilities as a tenant, give us a call on 0800 085 7843.