Along with their Gas Service partner, Liberty, Merthyr Valleys Homes will be knocking on the doors of tenants who are due an Annual Gas Safety Check and sharing simple steps on how to keep safe.

Merthyr Valleys Homes has been working with other Registered Social Landlords and tenants across Wales to create, eCymru, a housing portal connecting the Welsh community. eCymru is a platform that offers events, engagement, and e-learning opportunities that can help tenants live happier and healthier lives.

Frequently Asked Questions

Q What is the survey?

MVH is conducting a tenant satisfaction survey in 2023. This survey is carried out every 1-2 years and is based on a standard survey from the Welsh Government, which is used by other landlords across the country to measure satisfaction and compare with each other.

I first found out about the Brighter Futures project when talking to my Housing Officer Ian Akehurst. I’d mentioned to Ian that I had been out of work for the last two years due to a debilitating lung condition. I was claiming disability benefits but really wanted to get back into work. I’d been stuck in the house for two years due to Covid and my mental health was in a bad place.