With the aim of getting neighbours to together, building relationships and to feel all the benefits of 'getting outside', our fantastic residents at Haven Close Community Living Scheme (Mandy Davies, Patricia Moran, Linda Thomas, Jean Thomas, Jean Rees and Sylvia Godfrey) have set up their very own group 'One Step to Haven.'

Q What is the survey?

MVH is conducting a tenant satisfaction survey in December 2023. This survey is carried out every 1-2 years and is based on a standard survey from the Welsh Government. The survey is used by all Housing Associations across Wales to measure satisfaction and to be able to compare with one other.

Along with their Gas Service partner, Liberty, Merthyr Valleys Homes will be knocking on the doors of tenants who are due an Annual Gas Safety Check and sharing simple steps on how to keep safe.

Merthyr Valleys Homes has been working with other Registered Social Landlords and tenants across Wales to create, eCymru, a housing portal connecting the Welsh community. eCymru is a platform that offers events, engagement, and e-learning opportunities that can help tenants live happier and healthier lives.