skip to main content
Select Page

Aids and adaptations

We want our tenants to live in their homes safely and comfortably – we understand that due to age or illness homes may need to be adapted to ensure this happens.

If you have a physical disability which is making it difficult for you to manage daily activities in your current home, Merthyr Valleys Homes and Merthyr Tydfil County Borough Council can help. We can issue works for new wet rooms, stair lifts, ceiling track hoists and ramp access to many of our properties. On average each year we fit 25 wet rooms, 15 stair lifts and 6 ramps.


Small adaptations

Our Trusted Assessors can arrange for small adaptations.  They will book an appointment for them to asses your property and then pass the information onto the Aids & Adaptations Surveyor to issue the works to either our Property Services Team or Contractors.


Large adaptations

If larger adaptations are required then the works are assessed by our Adaptations Surveyor first to cost up, and if over our financial limit then it would be passed on to the Local Authority for a DFG (Disabled Facility Grant). If the grant is accepted the local authority will arrange all the required works through their contractors.

Step 1: Ask Social Services to arrange an Occupational Therapist’s Report.

You can arrange this through your social worker or by a self-referral to your local authority. Visit Merthyr Tydfil County Borough Council’s website to find out more about occupational therapy and disabled facility grant services in your area or contact the Occupational Therapist at Social Services – this can be done by phoning the local authority on 01685 725000 and asking for the Duty Desk

Step 2

The Occupational Therapist will assess your property and submit a report to Merthyr Valleys Homes suggesting the work that needs to be done. We will then assess whether the work is possible. Some properties may not be suitable for adaptation. If this is the case then alterative accommodation may be required to suit the tenants needs. If we can support the adaptation, the whole process may take several weeks before work can commence.


More information

Contact us on either 0800 085 7843 or 01685 727772 for more information.