PAY
REPAIR
CONTACT
What's happening - Mutual
Have you noticed that new speech bubble on the bottom right of the screen?
Our 2025 Tenant Satisfaction Survey will be with you soon!
What a Summer we had with our Mini Members
Dealing with pests like rats, mice, and insects can be stressful, especially during warmer weather when they're more common.
The Welsh Government have published our Regulatory Judgement.
Here at MVH we are appalled at the racist, anti-Muslim riots that have taken place across some parts of the UK.
Merthyr Valleys Homes is a forward-thinking mutual housing association that owns and manages just over 4,000 homes in Merthyr Tydfil.
We asked Michelle Reid, our Chief Executive to share her thoughts on the day. Here's what she had to say.
With the aim of getting neighbours to together, building relationships and to feel all the benefits of 'getting outside', our fantastic residents at Haven Close Community Living Scheme (Mandy Davies, Patricia Moran, Linda Thomas, Jean Thomas, Jean Rees and Sylvia Godfrey) have set up their very own group 'One Step to Haven.'
Q What is the survey?
MVH is conducting a tenant satisfaction survey in December 2023. This survey is carried out every 1-2 years and is based on a standard survey from the Welsh Government. The survey is used by all Housing Associations across Wales to measure satisfaction and to be able to compare with one other.
Merthyr Valleys Homes has been working with other Registered Social Landlords and tenants across Wales to create, eCymru, a housing portal connecting the Welsh community. eCymru is a platform that offers events, engagement, and e-learning opportunities that can help tenants live happier and healthier lives.
Along with their Gas Service partner, Liberty, Merthyr Valleys Homes will be knocking on the doors of tenants who are due an Annual Gas Safety Check and sharing simple steps on how to keep safe.
Frequently Asked Questions
Q What is the survey?
MVH is conducting a tenant satisfaction survey in 2023. This survey is carried out every 1-2 years and is based on a standard survey from the Welsh Government, which is used by other landlords across the country to measure satisfaction and compare with each other.
Page 1 of 2
